At Mona Frocks, we are dedicated to delivering your orders in a timely and efficient manner. Below are the details of our shipping policy:

1. Shipping Method

We offer cash on delivery (COD) as our only payment method, and we partner with third-party courier services for delivery. Shipping is available in select regions only.

2. Processing Time

• Orders are typically processed within 1-2 business days.

• Once your order is processed, you will receive a shipping confirmation email with tracking details.

3. Delivery Time

• Delivery times typically range from 3 to 7 business days, depending on your location.

• Delivery time may vary due to factors beyond our control, such as weather, holidays, or courier delays.

4. Shipping Charges

Shipping costs are calculated at checkout and vary based on the delivery location. We currently do not offer free shipping.

5. Tracking Your Order

After your order is dispatched, you will receive tracking details so you can monitor the progress of your shipment. If you have questions about your order or delivery, feel free to reach out to us.

6. Failed Deliveries

If you are unavailable at the time of delivery, the courier may attempt to contact you to reschedule the delivery. Please make sure the delivery address provided is accurate to avoid any delays.

Contact Information

For any questions, concerns, or requests, please feel free to reach out to us at:

Email: [email protected]